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Shipping/Postage rate within Malaysia:
Shipping/Postage rate to Singapore:
Our online store ordering process is automated:
Delivery times depend on the shipping address and when the order was placed.
Orders are processed and packed in batches on a first-come, first-served basis and picked up by the courier service at 5pm on weekdays.
Orders placed after 12pm on Friday, or on Saturday and Sunday, will be processed the following Monday.
Working days are Monday to Friday, excluding public holidays.
Within Malaysia:
To Singapore:
Working days are Monday to Friday, excluding public holidays.
Important Information:
In the rare event that your item does not arrive, please contact us via our Contact Us section of this website.
Courier services will attempt to deliver your parcel 2 times only. If no one is available to receive it on the first try, they will call you to arrange a second delivery.
If you don't answer and the second delivery fails, the parcel will be returned to our Fulfilment Warehouse in Shah Alam, Malaysia.
You will need to pay new shipping fees for a third delivery, which will have a new tracking number.
If you enter the wrong delivery address, email us within 30 minutes following the instructions in your order confirmation.
We cannot guarantee the changes will be made.
Please review all your contact details carefully before confirming your purchase.
Once you place an order, we cannot cancel it.
Please review your order carefully before confirming your purchase.
Our e-commerce system works with an external Fulfillment Warehouse that handles our inventory and prepares orders for shipment.
Once payment is confirmed, orders cannot be canceled.
Our online store ordering process is automated:
For hygiene reasons and the type of products we sell, all purchased items are NON-REFUNDABLE and NON-EXCHANGEABLE unless they are faulty.
Please review your order carefully before finalizing your purchase to avoid any issues.
Yes, only for FAULTY items upon delivery:
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